“M-JUDAICA” Policy on Returns, Replacement and Credits:
– We only receive returns with a receipt, within 40 days of the date of purchase. For the return, you can receive a credit for buying on the site or exchange. Products will only be accepted in new condition and in their original packaging. For any return of product, contact us in advance for eligibility verification and return shipping.
If the product itself is shipped defective, please contact us for replacement. If the product ran out of stock, we will credit you for the full amount.
If The Order Has Not Yet Been Processed By The System, Please Contact Us As Soon As Possible To Cancel Or Update The Order. Once The Order Goes Into Production Or Is Packaged And Shipped, It Cannot Be Canceled.
Although We Do Our Best To Prevent Such A Situation From Occurring, If You Have Not Identified A Product, Please Contact Us And We Will Be Glad To Correct The Mistake.
– There may be slight changes between the image and the actual product.
The delivery method will be carried out at the customer’s choice at the time of the transaction.
For some of our products, we offer free shipping as part of the service (to your home or to a central collection point near your address – in accordance with policies in your area). Estimated time for this shipment is up to 21 days.
For those interested in faster shipping, the option is available when you place your order to pay and order a fast delivery. Fast shipping prices are automatically updated by type of shipment, shipping destination and total weight of the order.
For further questions regarding shipping, please contact us by email or WhatsApp
– No responsibility for customs delays and additional payments from local customs.
The purchase process on our site is fully secure throughout, while maintaining the privacy of our users and of course the payment details.
Our servers are protected by specialized software that ensures controlled information flow and prevents intrusion into it. Furthermore, the credit card data you entered during the purchase is completely deleted immediately after the charge is made.
We use the standard Ecommerce Protocol (SSL) protocol that encrypts all the information transmitted in the system, making it a code that only authorized entities can decipher. This encryption occurs from the moment the information is entered into the system till contact with the parties approving the transaction.
Also, of course, we undertake not to disclose or transmit any information that is available to us at any time, other than information required to place orders on the website.